Registration FAQ

I registered my child with MSB but something came up in we can't play this season.  Can I get a refund?

Your MSB Registration will be accepted with the expectation that your child intends to play with our club. Our refund policy is as follows: If you have submitted a Registration, you may withdraw the application before the start of the evaluation period for a full refund (minus a $100.00 administration fee). After the evaluation period has started, you will NOT be eligible for a refund. *Exceptions will be made for season-ending injuries only* (amount will be pro-rated on length of remaining season)
What can I use for proof of age?
If your child is a returning player, chances are we already have proof of age. If your child has a player’s card, no other proof of age is required. Calgary Minor Soccer Association (CMSA) requires a government document to confirm age: a COPY of your child’s Alberta Health Card OR Birth Certificate OR Passport. If your child is a new player to U11-U17 or playing in U9 for the first time, registration cannot proceed without this information.

What is the in-person registration date?

All of our online and in-person registration dates will be posted on our homepage shortly before and during registration. Registration for Outdoor soccer starts in January and for Indoor soccer, starts in August.

How do I pay?

When registering online, we accept Credit Card payments in full or installment and direct E-transfers (instructions at check out)
In-Person: by Cheque or Cash - must contact our treasurer directly []

What is Technical Training?

Technical training is to improve the style and skill of their play. Teams in U9-U10 Tier A or B &U11-U16 Tier I, II, III must attend team technical. MSB offers individuals to sign up for additional technical training from certified personnel for players in the U8-U15 age groups that are not on teams with team technical training to be held on Friday nights. Individual technical training is not mandatory. Teams may choose to hire any technical trainer for team technical training at team expense. 

What if I can't afford to put my child in soccer?

All kids should have the opportunity to play. Email our Registrar to discuss your options. Players who require financial assistance must go through Kidsport an organization that helps families overcome financial barriers that prevent kids from participating in organized sports.

What if I missed the registration deadline?

You can register late, but after the CMSA deadline you will be required to pay an additional $50. Players may be put on a waiting list if their registration package is received after the regular season registration deadline. Your child’s position on that list is determined by the date upon which we receive all registration forms and fees. If your child is placed on a team, you will be contacted by an Age Group Coordinator. The MSB refund policy will apply – if your child is not placed on a team, you will be refunded 100% of your registration fee. 

What if I can't remember the position my child played on his/her team last year?

Not a problem, that information is optional along with jersey/short sizes. 

My child is ready to play in a higher age group than the age-appropriate one. Can he/she move up to the next age group?

Your child will be automatically registered in the appropriate age group. You may indicate in the comments section at time of registration that you would like your child to play up one age group but depending on registrants will determine if your play up is granted. Additional fees would be collected after player placement if required. The child will evaluate in the age group according to their age. 

When will tryouts be held?

All players are guaranteed a spot on a team. Tryouts for Tiers I, II, III will be offered in conjunction with evaluations to all players. All evaluation dates and information can be found here. However, once we have set the evaluation dates you will be contacted by your Age Group Coordinator (AGC) at the email address you have provided on your child’s registration form. 

How do I get my child a CMSA Player Card?


Check to determine if your child requires a Player Card.

If he/she needs a Player Card, check the CMSA website for dates and times.
If he/she played for another club then the previous coach should have returned your child’s Player Card to you at the end of their last season.
If your child is a returning player, it is your responsibility to ensure that your son/daughter retrieved their Player Card from their last coach.
If you cannot find your child’s Player Card, you MUST replace it through CMSA at your own expense. NOTE: If you do not return your child’s jersey, we will hold onto your child’s card until the jersey is returned and submit the players name to CMSA preventing registration with any club. 

I don't have my child's CMSA number. Do I need it?

Your child’s CMSA number is found on their Player Card. All CMSA numbers for returning MSB players have been entered into the CMSA system. If your child has played for a different soccer club and is moving to MSB, copy the CMSA number off his/her Player Card to the MSB Registration Form and our Registrar will initiate a club transfer. New players are not required to provide a CMSA number on their Registration Form. 

May I pay a small fee so that my child can attend evaluations?

No.  If you are registered and have paid the fees, your child is welcome to join the evaluations. Evaluations are done to allow coaches and technical training staff to place your child on the best suited team within MSB. 

Do I need to sign a waiver?

YES, All players must have consented to the CMSA waiver form by a parent or guardian before participating in league play. CMSA waiver forms will be emailed after team placement to become eligible to play.  Please check your junk mail regularly. Waiver forms must be signed each year.  They do not carry over to the next season. 

Do I need to pay for the Jersey Deposit in advance?

No. However, the jersey deposit is held until the jerseys are to be returned.  As per the policy, if there is missing jerseys or damaged jerseys, you will then be charged the deposit fee to replace the jersey.  If you do NOT pay or payment is declined, your child will be put on a Do Not Release list and will remain there until payment is completed.  Why the deposit?  Every year MSB pays a-lot of money for lost or damaged jerseys, we simply can not fund this unnecessary expense.  Jerseys are refreshed as required via our Equipment coordinator to insure that players are given the highest quality jerseys.

I need a tax receipt.  Where do I find that?

As of the 2017 tax year, the Canada Revenue Agency phased out the child fitness tax credit, therefore eliminating the requirement to provide tax receipts.  If you require a copy of your receipt, you will need to login to your TeamSnap account on a desktop computer (not on the mobile app), scroll down to "My Registrations" and under the payments section there will be a link to your receipt for that player for that season.

Still have questions? Please feel free to contact us using the form below.


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